Phone camera repair in Tenerife

A1 Computers repairs phone cameras at Local 4, Centro Comercial San Eugenio, Av. de los Pueblos 20, 38660 Costa Adeje: cracked camera lens covers, rear and front cameras that won't focus, shake or show a black screen, and flash faults, on iPhone, Samsung Galaxy, Google Pixel, Xiaomi and other Android phones. Walk in without an appointment, Monday–Saturday 10:45–21:30 or Sunday 10:45–14:00, in English or Spanish.

To check parts first, send the model and a photo of the problem on WhatsApp to 641 780 077 or call 922 71 35 82.

Rule out the simple causes first:

1. Clean the lens. Apple says to clean the front and back lenses with a microfiber cloth if photos are blurry, and Samsung says dirt on the lens can stop autofocus working. Beach sand and sun cream are common culprits in Tenerife.
2. Remove the case. Apple and Samsung both say cases and accessories shouldn't cover the lens. Apple also warns that magnets near the rear camera, for example in some cases or car mounts, can interfere with stabilisation and autofocus.
3. Restart and update. Apple's steps are to restart the phone and update iOS before seeking service.
4. Try another camera app. Google says that if other apps also crash when they use the camera on a Pixel, it's likely a hardware issue.

If the camera still shows black, blurs at every distance, or the image shakes and buzzes, it needs a repair.

Yes. Apple says long-term direct exposure to high-amplitude vibrations within certain frequency ranges, like those from high-power motorcycle engines, can degrade the iPhone camera system, including optical image stabilisation (OIS) and closed-loop autofocus. Apple doesn't recommend attaching an iPhone to motorcycles with high-power or high-volume engines, and for mopeds and scooters it recommends a vibration-dampening mount or a gimbal.

That matters on an island where many visitors hire scooters and quads. The typical symptoms are a picture that shakes or wobbles in the viewfinder, a buzzing sound from the camera, or focus that hunts and never settles. OIS is on iPhone 7 and later (and 6 Plus, 6s Plus), so most iPhones in use are affected; the damaged camera module is replaced.

A cracked lens cover gives hazy photos, flare around lights and soft focus, and lets dust and moisture into the camera. On many phones the cover can be replaced on its own; if the camera behind it was hit too, the camera is replaced as well. The phone is checked first and you get the price before any work starts.

A drop that cracks the lens often cracks the back too; see cracked back glass repair.

On recent iPhones, Settings › General › About shows the parts and service history (iOS 15.2 and later). Apple says an iPhone shows an Unknown camera message if the installation wasn't completed or the camera is not genuine or can't be verified. Apple also says the message doesn't affect your ability to use the camera, but that a non-genuine camera may have compatibility or performance issues, such as poor focus, and that an unknown part might affect the trade-in value.

On iPhone 18 Pro models, Apple says the camera can't be used at all until a camera repair is finished in Repair Assistant or the phone is restored, so a recent iPhone needs that calibration step. Ask at the counter which part will be fitted and what will show in Settings before you agree.

It depends on the model and on whether the lens cover, the camera or both need replacing, so A1 Computers quotes for your phone. Send the model and a photo of the problem on WhatsApp to 641 780 077, call 922 71 35 82, or walk in to Local 4, CC San Eugenio. You get the price before any work starts. Diagnosis costs €15.