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Repair · back glass repair Tenerife

Cracked back glass repair in Tenerife

Updated · Local 4, Centro Comercial San Eugenio, Av. de los Pueblos 20, 38660 Costa Adeje

Where can you get cracked back glass replaced in Tenerife?

A1 Computers replaces cracked back glass at Local 4, Centro Comercial San Eugenio, Av. de los Pueblos 20, 38660 Costa Adeje, on iPhones, Samsung Galaxy phones and other Android models. Walk in without an appointment, Monday–Saturday 10:45–21:30 or Sunday 10:45–14:00, in English or Spanish.

The phone is checked first, because a drop hard enough to shatter the back can also damage the camera lens, the frame or the battery. You get the price before any work starts. To check parts for your model, WhatsApp 641 780 077 or call 922 71 35 82.

Is it safe to keep using a phone with a cracked back?

Not for long. Apple says not to use an iPhone with cracked glass, as it may cause injury, and the same goes for any phone: splinters come loose in a pocket or a hand. Cracks also let dust, sand and moisture reach the inside, and water resistance is gone once the glass is broken.

Until it is repaired, cover the back with clear tape or put it in a case, and keep it away from the pool and the beach. If the back is bulging rather than just cracked, the battery may be swelling: stop using the phone and bring it in. See phone battery replacement.

Which iPhones have replaceable back glass?

Apple says it designed an entirely new chassis structure to make the back glass easier to repair, and calls the iPhone 15 lineup its most repairable yet. Apple's Repair Assistant table lists back glass as a separate part for iPhone 14 and iPhone 15 and for iPhone 16 and later, but not for iPhone 12, iPhone 13 or iPhone SE (3rd generation).

That matters for the price. Apple says making back glass an individual module lowered the cost of the repair for customers by over 60%: by 66% for iPhone 15 Pro and iPhone 14 Pro, and by 64% for the Pro Max models. On older iPhones the back glass is not listed as a separate part, so the repair is a bigger job. On iPhone 17 Pro and 17 Pro Max the back is Ceramic Shield, which Apple says resists cracks 4 times better than the back glass on earlier models; Apple still calls it back glass for repairs.

Can Samsung back glass be replaced?

Yes. Samsung says a Galaxy back cover damaged by physical impact or a fall can be replaced, and that a case or screen protector can reduce damage to some degree.

A cracked back is no longer sealed, and Samsung says water resistance isn't permanent and weakens with normal wear, so treat a repaired phone as not waterproof. For screens, batteries and charging ports on Galaxy phones, see Samsung Galaxy repair.

Why should cracked glass be removed by a technician?

Because it is sharp and sits right on top of the battery and the wireless-charging coil. Apple's own back-glass repair procedure tells technicians to wear safety glasses with side shields and cut-resistant gloves when there are glass shards in the enclosure.

Home kits that heat and pry the glass off can puncture the battery or damage the camera lenses. A drop that breaks the back can also crack the rear camera cover; if photos look hazy, see phone camera repair.

How much does back glass repair cost in Tenerife?

It depends on the model, so A1 Computers quotes for your phone. Send the model on WhatsApp to 641 780 077, call 922 71 35 82, or walk in to Local 4, CC San Eugenio. You get the price before any work starts. Diagnosis costs €15.

Apple says its standard warranty doesn't cover accidental damage, so check whether AppleCare or your insurance covers drops before you decide. Afterwards, a case is the cheapest protection against the next one.

FAQ

Can you replace the back glass on an iPhone in Tenerife?
Yes. A1 Computers replaces cracked back glass on iPhones and Android phones walk-in at Local 4, CC San Eugenio, Av. de los Pueblos 20, Costa Adeje. Open Monday to Saturday 10:45–21:30 and Sunday 10:45–14:00.
Is it safe to use a phone with cracked back glass?
Apple says not to use an iPhone with cracked glass, as it may cause injury. Splinters come loose and the crack lets dust and moisture in. Cover the back with tape or a case until it is repaired.
Why is back glass cheaper to fix on newer iPhones?
Because Apple changed the design. From the iPhone 14 and 15 generation, the back glass is a separate repairable part rather than part of the whole rear housing, and Apple says that cut the repair cost for customers by over 60%. On older models the job is more involved.
How much does a back glass repair cost?
It depends on the model, so A1 Computers quotes for your phone. Send the model on WhatsApp to 641 780 077 or call 922 71 35 82, and you get the price before any work starts. Diagnosis costs €15.
Does Apple's warranty cover cracked back glass?
No. Apple says its standard warranty doesn't cover accidental damage, so a dropped phone with cracked glass is paid for unless you have AppleCare or insurance that covers it.

Sources

  1. Apple: Longevity, by Design (June 2024, PDF)
  2. Apple Support: Use Repair Assistant to finish an iPhone or iPad repair
  3. Apple Newsroom: Apple debuts iPhone 15 and iPhone 15 Plus
  4. Apple Newsroom: Apple unveils iPhone 17 Pro and iPhone 17 Pro Max
  5. Apple Support: Important safety information for iPhone
  6. Apple Support: iPhone 15 Pro Max Back Glass
  7. Samsung UK: Galaxy phone water resistance
  8. Apple Support: Apple Service and Repair for iPhone
  9. Samsung UK: My device is shattered and there is a crack on my screen
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